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At a time when information systems are becoming ever more complex and quality to market and time to market are critical for many companies, a structured test process is essential. Even more important is a structured test management process to keep testing under control. Nowadays a test manager must have extensive knowledge of and experience with project management, risk assessment, team building, and, process improvement.
Based on their long-term industry experience, Pinkster and her coauthors describe a holistic approach to test management that combines test methods, test management, risk assessment and stakeholder management into one integral process, giving test managers, test coordinators, IT project managers, and QA managers a competitive edge in environments where there are numerous unstructured requirements, tough testing schedules and limited resources.
This book should be in every test manager's backpack!
- Sales Rank: #6169356 in Books
- Published on: 2009-12-28
- Original language: English
- Number of items: 1
- Dimensions: 9.00" h x .89" w x 6.00" l, 1.21 pounds
- Binding: Paperback
- 373 pages
Review
From the reviews:
"While there are many books in the market about testing, there is a paucity of books on the management of this critical area, so the addition of this one is most welcome. The book describes several test strategies, and how these can be leveraged to manage the test process. The general issues with this, and the problems that occur, are described reasonably well, with graphs and charts, which illustrate not only what occurs, but also how and the reasons why. There is also some information about metrics, and how the highly complex test processes occurring today can be measured....no matter how short your short list of management books to read this year is, this ought to be on that list." --ACM Computing Reviews
"There is a prescriptive element in this collaborative book on a test management approach developed … in the Netherlands: ‘Here is The way to do it. Now do it!’… The appendices are very good, and provide helpful checklists. … There is also a clear expression of the roles commonly thought of in testing … . Read this book with a willingness to ask questions, of yourself, your work situation and of the book. … you will find that the questioning pays off." (Software Testing, Verification and Reliability, Vol. 16 (2), 2006)
About the Author
Iris Pinkster is test manager at LogicaCMG. She has several years experience in testing and test management in different sectors. She has assisted in the development of the Test management approach as written in this book. She also assisted in the development of TestFrame™, LogicaCMG’s method for structured testing. She is co-author of the TestFrame book, together with Hans Buwalda and Dennis Janssen. Furthermore, she has written a chapter in the Dorothy Graham’s book about test automation. Iris is a trainer of the TestFrame analyse course. She often speaks at (inter) national congresses. Recently she published the book "Succesvol testmanagement: een integrale aanpak" describing LogicaCMG’s Risk & Requirement Based Testing Approach in Dutch.
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Bob van de Burgt is test manager at LogicaCMG. He has more than eight years experience in information technology with organizations in the financial sector, trade and industry and public sector. He has cooperated in the development of TestFrame™ test method and the Test management approach of LogicaCMG. Bob also provides test management training and often speaks at (inter) national congresses. Recently he published the book "Succesvol testmanagement: een integrale aanpak" describing LogicaCMG’s Risk & Requirement Based Testing Approach in Dutch.
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Dennis Janssen has been working in testing for more than 12 years. During this period he has worked as test consultant helping organizations improving their testprocesses and as a test- and quality manager in many different kinds of projects and companies. Since january 2000, he is manager of the Test Competence Centre (TRC), which is responsible for product development concerning testing within LogicaCMG. Dennis is co-author of the book "Integrated Test Design and Automation, using the TestFrame method" and has several other publications to his name.
Most helpful customer reviews
8 of 8 people found the following review helpful.
AN approach, rather than THE approach
By Mr P R Morgan
This volume is rather prescriptive, giving the LogicaCMG approach to test management. However, there is something in the volume for all, and you do not have to be part of the circle around this firm to get something from it. The proviso is that if you are NOT part of the circle around this firm, you should not possess this as the ONLY book on test management.
I found the introductory chapter rather simplistic, describing the historical testing methodologies that there have been. All of these were found to be deficient, when, over the horizon gallops John Wayne, and the methodology known as Risk and requirements based testing (RRBT). That may well have been true, but "risk" has been a well recognised part of the mainstream testing for a number of years. Therefore, the justification for using RRBT is almost taken as read by the majority of those looking into the volume.
Having said that, there are items that give a different insight in the pages written. This reader found the `quick scan' undertaken at the start of test planning an appealing concept. This stage is undertaken in order to build up what the authors refer to as the `Test management File'. This `file' was not well introduced, and it was some time before it was realised that this is not so much a file, but a method of organising information. A meta-file would be a better way of understanding this. Perhaps something has been lost in the translation from the Dutch.
The chapter on test estimation was particularly helpful, with good sections on why estimates are often inaccurate, what items are often left out of estimates (including `test management', would you believe), and what to do if the estimate, however it is achieved, is not acceptable to the stake-holders or others who are footing the bill. At this stage, if the estimates are too high, there are very stark choices; either risk are addressed, or they are not.
Key elements of RRBT is that testing can stop at any point, and if that were to happen, the BEST tests would already have been performed, giving the best value to the business. Four test types are recognised by the authors, although these do not necessarily relate to test cycles. These test types are the intake test, the basic test, the complete test, and the final test. There is an order of dependency within these; if the intake test is not successful, there is little or no point proceeding.
The appendices are for the most part an excellent source of additional material. Of special note is the roles and responsibilities of those involved in testing. This would be useful in the staff selection process. One point where the supplementary material did break down was in the glossary. This is a little surprising as Erik van Veenendaal is one of the authors, with extensive experience of glossaries. It could be it was felt that a comprehensive glossary was unnecessary - perhaps this should have be stated more clearly (I did not find this sentiment referred to).
The final chapter discusses the transfer activities, and discusses where lessons can and should be learnt from one testing project, to be carried on to other future testing situations. There are other sources of material available on this extensive topic; having said that, the coverage was limited.
So, would I recommend the book to others? My big reservation to those outside the LogicaCMG sphere of influence is that I believe that there is no set answer, no `one size fits all' approach. Thus the answer is "Yes, .................. BUT". Have other sources of material, and question the advice given. Take what is good, and useful to you, and leave other elements. Use the volume to help you answer why you do what you do, by taking a look at something else (i.e. the LogicaCMG approach). It should be noted that some other volumes on `Test Management' also cover, for example, test techniques, which are not within the scope of the present volume.
If you are within the LogicaCMG circle, the decision is clearer - buy!
2 of 2 people found the following review helpful.
offers a detailed testing framework
By W Boudville
If you are in need of a disciplined testing approach to software projects, then Pinkster et al might have merit. It is correct, as another reviewer remarked, that the text exists within the context of LogicaCMG. And that perhaps it unfairly deprecates competing testing methodologies.
However, to the extent that something is better than nothing, the book offers detailed steps and metrics that you can evaluate. Some are unavoidably rough, like trying to estimate how long testing will take. But the authors give reasonable suggestions on this and other factors.
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